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Disruptive Fintech Platform
Last updated
Disruptive Fintech Platform
Last updated
Between graduating University of Torino and taking over the family auto-repair business, Fabio went to London and started a career in finance by trading in Currency & Forex.
In 2018 he returned to take over the management of his family’s successful auto-repair business in the centre of Torino. Shortly after taking over the business, Fabio identified a recurring issue amongst his clientele and due to his commercial mindset went about finding a solution.
The problem? Customers increasingly had difficulty in paying for their repairs.
Increased costs in the repairs sector are making a lot of repair jobs out of reach of customers household cashflows or savings. Many customers either negotiate price reductions or ask to spread the payment, all eating into the repair businesses profit margin and some even left without completing the full job.
These types of situations apply pressure on the customer relationship and are difficult for the business owner. He immediately understood the need to find a solution that would support both his business and the need of his customers.
Once he understood the component parts that he needed, he went about finding a financial partner that would support him in offering his customers a split-payment solution, and in 2019 he reached an agreement with Deutsche Bank to become the first independent auto-repair business in Italy to offer their customers such a product.
FixxFi is disruptive Fintech platform providing embedded finance solutions for the independent auto & home repair sectors. FixxFi gives customers an immediate solution to pay for their repairs at any FixxFi repair partner, through an App based solution with a one-time application and replenishing line of credit that customers can access at the “point of repair”.
Customers increasingly want simple, holistic, embedded, and direct financial experiences. FixxFi meets all these needs with a highly focused, one-time application, giving customers an immediate solution to pay when that unexpected repair bills arrives.
FixxFi’s platform enables repair professionals to provide an alternative payment solution that greatly support their customers, enhance their customer experience and retention proposition, making them differentiators and giving them a competitive advantage. Using Banking as a Service (BaaS) FixxFi leverages being at the interface between repair business and customer, exploiting the digital inequalities of conventional banks and give customers access to their approved line of credit when they need it most, through their FixxFi digital wallet.